3 July 2015

Showcasing our Performance!

29th June - 3rd July 2015

Over the past few weeks, myself and a member of the Communications Team have been working with the CSU (Commissioning Support Unit) to create a new Quality & Performance section on the CCG’s website, where we are able to share with the public our performance dashboards and penalties we apply to Providers who have not met our performance targets.

We have produced an initial background page which provides the visitor with an overall summary of how we measure quality and performance at the CCG and where the data is sourced from. The visitor is also able to select a particular performance dashboard from the drop-down box, which provides a list of months that the visitor can choose from.

I have now been granted access to edit the Performance page and upload documents, which is another skill to add to my list! You can view our new Performance page by clicking on the following link; https://www.easterncheshireccg.nhs.uk/Our-Performance/

On Friday, I attended my last Locality meeting, before I leave in August. The meetings are held on a bi-monthly basis and invite colleagues from Primary Care; GPs and Practice Managers and allows new services to be presented and questions/concerns to be answered. The CCG facilitates the meeting and we discuss current work streams and projects. The meeting on Friday involved a number of presentations from colleagues at the council and social care, providing us with insightful information of services that have recently been formed. These services have been created to provide patients within the East Cheshire area with support for different long-term conditions; we had presentations from services supporting Dementia, patient’s wellbeing and helping to return to work after an illness.

25 June 2015

Passing Prince2!

22nd June - 26th June 2015

Over the past few weeks I have been working my way through online training of the PRINCE2 (PRojects IN Controlled Environments) foundation course. Prince 2 is a project management methodology, which incorporates seven principles, themes and processes, that should help to control and manage any project, regardless of its size. Learning the Prince2 project management methodology has been invaluable, it will be of great use when I return to university, but also in future job roles.

The course requires you to work your way through the online training at your own speed, with an exam at the end of the course. On Tuesday, I sat the Prince2 Foundation exam and I am pleased to say that I passed!! I am very grateful that I was given the opportunity to complete the course whilst on placement. After a year of not doing any revision or exams, Prince2 has been a great way to get me back into revision mode, just before returning to university in September!

5 June 2015

Getting involved in Clinical Projects at the CCG!

1st June - 5th June 2015

Apologies for the lack of blog posts recently! I have just returned from a very relaxing Greek getaway, so this week I have been catching up on various tasks.

Before I went on holiday, I was assisting the Clinical Team with producing a report from the ADHD and Autism workshop, which the CCG hosted, along with colleagues from South Cheshire CCG and the local voluntary Organisations. The report outlines the results from the activities we took part in during the workshop and the project work that has begun since the workshop took place. The report will be sent out to various members of the local Health and Social Care network once complete.

I have really enjoyed getting involved in this Clinical area of work, as I have been able to gain an understanding of how projects at the CCG are coordinated. I have been involved in collating the results from the workshop and I've attended various meetings to discuss the next steps for this project. We are currently in the process of determining the gaps within the ADHD and Autism pathway to identify what support needs to be provided in future.

I am looking forward to seeing how this project progresses before I finish my placement in August!

12 May 2015

My Final Few Months at the CCG...

27th April - 1st May & 5th May - 8th May 2015

The past two weeks have been very busy at the CCG! I have continued to finalise a number of Contracts for the Age-related Macular Degeneration service which a number of local providers in the area are contracted to deliver.

We are also in the final stages of negotiating the 2015/16 CQUINs (Commissioning for Quality and Innovation) with a number of our main providers. I have really enjoyed getting involved in the negotiating side of CQUIN development, as it has enabled me to gain an understanding of how the Commissioner and Providers work together to implement innovative solutions that will encourage the delivery of high quality care throughout the system. Once the CQUINs have been agreed with each Provider, we can then monitor their achievements and evaluate the milestones reached through the submission of quarterly reports.

I am looking forward to my final few months at the CCG, by getting involved in a number of projects. I am particularly looking forward to getting involved with the Clinical Projects Team at the CCG, as they focus their attention on the redesign of Neurodevelopmental services in the Eastern Cheshire area.

I have now been at the CCG for over nine months and my time here has flown by! I am extremely grateful that I have had the opportunity to work within a number of different Teams at the CCG and challenge myself with a variety of different projects. The experience and knowledge gained has been invaluable and I am excited to see what my final few months at the CCG brings, before I return to University (of which I'm dreading!)

23 April 2015

An exciting couple of weeks consisting of Meetings, Events and Workshops!

13th April - 17th April & 20th April - 24th April

Over the past couple of weeks, I’ve had the opportunity to attend a variety of Meetings, Events and Workshops within all different areas of healthcare!

I’m currently enjoying working on a number of Contracts for a range of local healthcare Providers and we are well underway with getting them finished and signed. I attended a meeting on Tuesday to go through the Contract with a Provider, to discuss any concerns and amendments to be made. This was a particularly insightful meeting as I was able to understand the level of involvement between the Provider and Commissioner when negotiating Contract terms. I have enjoyed working with the Contracts Team whilst at the CCG as I am able to understand where the Quality Requirements which I've been working on sit within a Contract. It allows me to understand how everything is linked together by the Contract.

I was also lucky enough to attend a workshop to determine the gaps within the ADHD and Autism pathway within the Cheshire wide area. This was particularly interesting, having previously very little knowledge about Neurodevelopmental Disorders. I was sat with a great bunch of professionals who were able to tell me about the current pathways that are in place and the support provided to people living with ADHD/Autism. Although there are certain gaps which have been identified, we are now deciding how the services we provide can be improved. I am looking forward to seeing the progress of the work that will be undertaken as a result of the workshop!

10 April 2015

Working towards a Prince2 Accreditation!

6th April – 10th April 2015

After a relaxing Easter weekend, it was back to working on Contracts, Quality Schedules and coding invoices!

Aside from my daily tasks, whilst on Placement, I have been given the opportunity to gain a qualification in Prince2 (PRojects IN Controlled Environments) which is a professionally recognised Project Management methodology. I will complete online training seminars and revision sessions, before taking a final exam in the Summer, in order to gain a qualification in the Prince2 Foundation course! This week, I have started to work my way through the online training sessions and I am already beginning to see what a beneifcial methodology Prince2 is when delivering a project. Gaining a qualification in the Prince2 Foundation course will also be extremely beneficial when delivering projects as part of assignments when I return to University.

Prince2 is a specific process-driven Project Management methodology, which describes the seven processes, themes and principles of a project. It allows course members to understand the different elements of a project; the roles and responsibilities of the members involved and allows you to gain an understanding of the consistent approach used to successfully deliver a project.

After I have achieved the qualification in Prince2 Foundation, I can then continue with the course and undertake the training to gain a Prince2 Practitioner level of qualification, which is something I will definitely do after I have finished my Degree!

Gaining a Prince2 Foundation accrediation is an example of the great training opportunities that are available whilst working for the NHS. I have previously had the opportunity to complete training sessions and gain certificates in Healthcare Finance, all of which will be extremely useful in the next couple of years when applying for graduate positions!

1 April 2015

Snow White!

23rd March - 27th March & 30th March - 3rd April 2015

Over the past couple of weeks I have been learning about the Hospital monitoring dashboard which Quality Analysts here at Eastern Cheshire CCG have created called ‘Snow White’. ‘Snow White’ was initially created to monitor the local hospitals' performance over the winter period, with seven key functions – hence the name!

The dashboard is used and updated every day by colleagues at the CCG, local hospitals and the North West Ambulance Service (NWAS). The dashboard requires a member of staff to maintain the data and ensure all the figures are updated to reflect the hospital’s performance. It incorporates past and present A&E attendances, as well as live ambulance data. Working with the Quality Analysts, I have had the opportunity to gain an understanding of how the dashboard works; where the data comes from and where it is then inputted and finalised for publication for colleagues at the local Hospitals to view. The dashboard has been a great innovation which gives us a clear idea of how the Hospital in Macclesfield is performing compared with other local hospitals, using an RAG (Red, Amber, Green) rating.

In addition to learning about the dashboard, I have been continuing to develop Quality Schedules and CQUINs (Commissioning for Quality and Innovation) for the local healthcare providers. I am also helping the Contracts Team with creating new contracts for 2015/16, therefore having the opportunity to produce the Quality Requirements and incentives allows me to gain more of an understanding about the structure of a standard NHS Contract.